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Ready to Upgrade Your Hotel TV Experience?
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+44 (0) 844 870 7897
Sales@hoteltvcompany.co.uk
253-255 Great Lister Street Birmingham, B7 4BS
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What Our Customers Say
Frequenty Asked Questions (FAQs)
General Information
What types of businesses do you work with?
We specialise in supplying Hospitality TVs and TV systems to hotels, hospitals, care homes, and other accommodation-based or healthcare facilities across the UK.
What makes Hospitality TVs different from regular consumer TVs?
Hospitality TVs are designed specifically for commercial use. They offer advanced management features, remote configuration, welcome messaging, anti-theft features, and integration with property management systems (PMS) or hospital entertainment platforms.
Do you offer both products and services?
Yes. We supply a full range of Hospitality TVs and also offer installation, content setup, technical support, and ongoing service packages tailored to your needs.
Products and Services
What brands or models of TVs do you offer?
We work with leading brands like Samsung, LG, and Philips, offering a range of screen sizes and features based on your facility’s requirements.
Do your TVs support casting or streaming apps like Netflix or YouTube?
Yes. Many of our models include smart TV functionality and can support casting from personal devices or come pre-integrated with apps, depending on the service package.
Can we integrate your TVs with our existing systems?
In most cases, yes. We’ll assess your infrastructure and recommend compatible solutions, whether you’re using a legacy coaxial system or modern IP-based networks.
Do you offer TV mounting and installation services?
Absolutely. We provide full delivery and installation services, including wall mounting, configuration, and staff training.
Pricing and Contracts
How is pricing structured?
We offer both purchase and leasing options. Pricing depends on the model, quantity, and service level. Contact us for a custom quote tailored to your property.
Do you offer bulk discounts?
Yes, we offer competitive pricing and discounts on bulk orders. Larger installations benefit from volume-based pricing and extended service plans.
Are there any ongoing fees for support or software?
We offer both basic and premium service plans. Ongoing fees may apply for managed services, content updates, and extended warranties.
Delivery and Installation
How long does it take to deliver and install the TVs?
Delivery timelines vary depending on order size and location, but most installations are completed within 2–4 weeks from order confirmation.
Can you install outside normal business hours?
Yes, we offer flexible scheduling, including evenings and weekends, to minimize disruption to your operations.
Support and Maintenance
What kind of after-sales support do you provide?
Our support includes phone and email assistance, remote diagnostics, on-site technician visits (where applicable), and software updates.
What happens if a TV breaks or malfunctions?
We provide warranty coverage and offer repair or replacement services based on the terms of your service plan.
Do you offer remote management of TV systems?
Yes. Many of our systems include remote monitoring and management capabilities, allowing you or our team to update content and settings without needing to visit each room.
Getting Started
How do we get a quote or place an order?
Simply contact our sales team through this link with your project details, and we’ll provide a tailored quote.
Do you offer site surveys or consultations?
Yes. We offer free initial consultations and can arrange site surveys to ensure the solution we recommend fits your facility’s needs.